>>> Most items ship the same day you order 

• Super Fast Same Day Shipping - We ship same day if order and payment is cleared by 2:00 pm (EST) Monday - Friday & Saturday by 10:00 (EST) *** Not including Holidays
• Delivery time for standard USPS shipping is 1-6 business days.time for standard shipping is 1-6 business days.
• Expedited shipping options are available at checkout.

>>> Easy Returns

You may return most new, unopened items within 30 days of delivery for a full refund. There is a $5.95 re-stocking and inspection fee for orders under $150.00 and a $15.95 fee on orders over $151.00. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

Use our Contact Us Page - Click Here to request an RMA#. Please contact us before you return a item, items returned without a RMA# will be returned to sender.

>>> Questions?

• We offer phone and email support for most issues.
  Use the form to contact us or call our support line at (919) 766-0705.
  
  Most issues can be resolved via e-mail.
  
  Please use this form to contact us. Include your order number if you have one.

>>> Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

All free shipping quotes are for the United States.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.